Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use our services or make a payment, we collect:

Account information: name, email address, phone number
Payment information: processed securely by Razorpay; we do not store card numbers
Usage data: how you interact with our products
Device information: browser type, IP address, operating system

2. How We Use Your Information

To process payments and manage subscriptions
To provide and improve our services
To send transaction receipts and service updates
To prevent fraud and ensure security

3. Payment Security

All payments are processed by Razorpay, a PCI DSS Level 1 certified payment gateway. We never store your full card details on our servers. All payment data is encrypted in transit using TLS/SSL.

4. Data Sharing

We do not sell your personal data. We may share data with:

Razorpay: for payment processing
Our products: to verify your subscription status
Legal authorities: when required by law

5. Data Retention

We retain transaction records for 7 years as required by Indian tax and financial regulations. Account data is retained as long as your account is active. You may request deletion of your account by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact contact@cognitivesquad.com to exercise these rights.

7. Cookies

We use essential cookies for session management and security. No third-party tracking cookies are used on this payment gateway.

8. Changes

We may update this policy from time to time. Significant changes will be communicated via email or a notice on our website.

9. Contact

Data Protection Officer: contact@cognitivesquad.com